Snapped chain, loose stone or a ring that suddenly won’t slide past the knuckle — when something happens to a piece you wear every day, you want it fixed properly and fast. London has no shortage of jewellers, but not every bench is right for every job. A quick polish is very different to laser welding a delicate antique, and prices and lead times can vary wildly. Choose well and you’ll get a secure, invisible repair that preserves value; choose poorly and you risk overpaying, waiting weeks, or worse, damaging the piece you love.

This guide cuts through the noise. We’ve handpicked five reputable jewellery repair options across London — from Hatton Garden specialists to trusted high-street names and Mayfair heritage experts — and set out what each is best for, typical 2025 costs (think ring resizing, chain soldering, rhodium plating and gemstone resetting), realistic turnaround times (from while-you-wait to multi-week restorations), and exactly how to book. Whether you need a same-day clasp fix or museum-level care for an heirloom, use this to compare like-for-like and choose with confidence.

1. A Star Diamonds (Hatton Garden)

A family-run Hatton Garden jeweller with in-house goldsmiths, A Star Diamonds is ideal if your priority is careful, expert work on engagement rings and wedding bands. If you’re searching “jewellery repair London” for ring resizing, cleaning or polishing, their lifetime aftercare on A Star pieces makes them a standout, with UK-made craftsmanship and ethical diamond options.

Services and specialities

A Star focuses on the rings people wear every day. Expect hands-on guidance from designers, goldsmiths and gemologists, plus meticulous bench work delivered in-house.

• Bespoke ring care: Ongoing maintenance for A Star engagement rings and wedding bands.
• Lifetime aftercare: Free resizing, polishing and cleaning on A Star jewellery.
• Complimentary engraving: Add or update personal messages on A Star pieces.

Typical costs (2025)

Pricing is transparent and confirmed after bench inspection. Notably, core aftercare on A Star jewellery is included for life.

• Free for A Star pieces: Ring resizing, polishing and cleaning.
• Engraving on A Star pieces: Complimentary.
• Other work: Quoted case by case after assessment.

Turnaround times

Work is completed in-house, so timelines are agreed clearly at consultation and kept tight where possible.

• Maintenance services: Scheduled efficiently via appointment.
• Complex work: Timeframes confirmed after inspection.

Who it’s best for

Couples who value craftsmanship, ethical stones and dependable aftercare for the rings that matter most.

• Engagement and wedding ring owners wanting careful maintenance.
• Clients who prefer a family-run, consultative approach in Hatton Garden.
• Those seeking UK-made quality with natural or lab-grown diamonds.

How to book

Booking is straightforward and appointment-led to ensure bench time is reserved for your piece.

• Book a consultation via A Star’s online booking system.
• Or get in touch by phone or WhatsApp for availability and questions.
• Bring your item and any previous paperwork for an on-the-spot assessment and quote.

2. Hatton Garden Workshop (central London)

Right in the heart of London’s jewellery district, Hatton Garden Workshop is a specialist repair studio. Their team of master goldsmiths is fully equipped to handle “almost any item of jewellery,” from everyday fixes to complex bench work — a solid pick when you want skilled, central “jewellery repair London” support without fuss.

Services and specialities

A repair-first workshop ethos means practical solutions and careful workmanship on worn or damaged pieces.

• Structural repairs: Rebuild worn claws/prongs to secure stones.
• Chain fixes: Solder broken chains and replace clasps.
• General restoration: Tidy wear-and-tear with professional polishing and cleaning.
• Assessment-led work: Bench inspection to determine the safest repair route.

Typical costs (2025)

Prices depend on metal, setting style, stone risk and the bench time required. Expect quotes to be confirmed after an in-person assessment.

• Bench-assessed quotes: Final price given once the goldsmith inspects the piece.
• Scope-based pricing: More intricate settings and fragile antiques typically cost more.

Turnaround times

Timelines vary with complexity and workshop load; straightforward soldering and securement jobs are usually faster than restoration-level work.

• Simple repairs: Prioritised where possible; timelines confirmed at intake.
• Complex/antique work: Longer lead times agreed after inspection.

Who it’s best for

Those who want a central London, specialist bench handling a broad range of repair tasks.

• Everyday pieces needing reliable, durable fixes.
• Stone-set jewellery requiring claw work and careful handling.
• Owners who prefer a hands-on, workshop-first assessment.

How to book

Pop into their Hatton Garden workshop or reach out directly to arrange an assessment.

• Visit in person with the item for on-bench evaluation.
• Share details of the issue so the goldsmith can advise options and timings.

3. 42 Abbeville (South London Jewellery Workshop, Clapham)

A neighbourhood favourite in Clapham, 42 Abbeville is a practical, well-equipped workshop for everyday “jewellery repair London” needs. Known for ultrasonic cleaning, laser welding and a clear range of plating options, they also offer a particularly thorough earring repair service across styles.

Services and specialities

Expect straightforward, bench-led fixes with care for delicate pieces. The team handles daily-wear rings, chains and earrings, plus tidy cosmetic refreshes that make tired jewellery feel new again.

• Ring resizing: Gold, platinum and silver.
• Earrings repaired: Comprehensive service across styles.
• Chains & settings: Soldering, clasp replacements, missing gemstone replacement.
• Finishing & restoration: Ultrasonic cleaning, polishing, laser welding, plating options.

Typical costs (2025)

Prices are quoted after inspection, reflecting metal type, design complexity and finish. Plating and laser welding are scope-based, with clear options explained before work begins.

• Assessment-led quotes: Final price confirmed after bench check.
• Scope-based pricing: Plating thickness, weld length and setting style affect cost.

Turnaround times

Lead times depend on the job and workshop capacity. Simple refreshes are typically quicker; welding, plating and complex setting work are scheduled.

• Short jobs: Timelines confirmed at intake.
• Complex work: Agreed after inspection.

Who it’s best for

South Londoners wanting capable, local bench work and clear choices on finishes.

• Owners needing earring repairs done properly.
• Pieces that benefit from laser welding and careful cleaning.
• Clients comparing plating options before deciding.

How to book

Get in touch and bring the piece for an on-the-spot assessment and clear next steps. Photos and a brief description help the team advise before you visit.

• Contact directly to discuss your repair and availability.
• Bring the item for inspection and a firm quote.
• Agree timings and authorise work on the spot.

4. Timpson (multiple London locations)

For sheer convenience, Timpson is hard to beat. With branches across London, it’s a practical “jewellery repair London” option for straightforward fixes. Their in‑store teams arrange professional repairs, covering day‑to‑day issues like ring resizing, broken chains and gemstone replacement.

Services and specialities

Repairs are organised via your local Timpson shop, with work ranging from simple adjustments to securing stones. They explicitly handle everything from precious wedding rings to stylish gold rings.

• Ring resizing: From wedding bands to fashion rings.
• Chain repairs: Soldering broken links and clasp issues.
• Gemstone replacement: Resetting/replacing missing stones.
• General repairs: Additional work advised after inspection.

Typical costs (2025)

Prices are provided after the item is assessed in store. Final quotes reflect metal, design and the complexity of the repair.

• Store assessment: Quote confirmed before work begins.
• Scope-based pricing: Metal, stone type and setting influence cost.

Turnaround times

Timeframes vary by job and store schedule, with timelines confirmed at drop‑off. Simpler fixes are usually quicker than stone‑set or intricate work.

• Confirmed at intake: You’ll be advised on expected completion.
• Ask in store: Priority options may be available on select jobs.

Who it’s best for

If you value easy access and a familiar high‑street experience, Timpson suits quick, practical repairs without a special trip across town.

• Everyday ring resizing and standard chain fixes.
• High‑street convenience near home or work.
• Quick quoting before committing to the repair.

How to book

Everything is arranged in person. Take your jewellery to your nearest Timpson; the team will assess, quote and agree next steps.

• Visit a local branch with the item.
• Discuss the issue for an on‑the‑spot assessment and price.
• Authorise the repair and confirm collection details in store.

5. Bentley & Skinner (Mayfair)

A Mayfair heritage name with an on‑site workshop, Bentley & Skinner suits pieces that demand meticulous, museum‑level care as well as everyday fixes. If you’re seeking jewellery repair London expertise for heirlooms or antique settings, they’re known for precision and transparent, no‑pressure quotations before any work begins.

Services and specialities

Expect careful bench craftsmanship across both modern and historic pieces, with the team comfortable moving from simple fixes to complex restoration.

• Pearl restringing: Secure, sympathetic work to protect lustre and length.
• Silver replating: Refresh worn silver to a bright, even finish.
• Gemstone resetting: Prong and setting work to secure and enhance stones.
• Ring resizing: From straightforward bands to intricate antique mounts.
• Antique restoration: From delicate repairs to fine, period parures.

Typical costs (2025)

Pricing is confirmed only after inspection, and they provide a full quotation before you commit.

• Written quotes upfront: No work starts until you approve the price.
• Scope‑based pricing: Metal, period, setting complexity and stone risk guide cost.

Turnaround times

Timelines depend on complexity and the care required for older settings; expectations are set clearly alongside your quote.

• Simple work: Scheduled promptly where possible.
• Complex/antique: Longer lead times agreed at intake.

Who it’s best for

Owners who prioritise preservation, provenance and discreet service in central London.

• Heirlooms and vintage pieces needing sympathetic restoration.
• Pearls, silver and stone‑set jewellery requiring specialist handling.
• Clients who want transparent quotes before authorising work.

How to book

Start with an assessment so the workshop can advise the safest route and provide a firm quote.

• Arrange a consultation and bring the piece for inspection.
• Receive a full quotation with timelines.
• Approve the work and confirm collection or delivery details.

Making your choice

Start with what your piece needs and how fast you need it back. A simple solder on a modern chain is different to securing claws on a diamond ring or sympathetically restoring an heirloom. Balance convenience against craftsmanship, and always insist on a clear bench assessment and agreed timeline before you leave your jewellery.

• Scope & risk: Stone‑set, antique or fragile? Choose a specialist bench.
• Turnaround: Get a realistic completion date and ask about priority options.
• Quote clarity: Prefer written, itemised quotes after inspection.
• Aftercare: Look for ongoing cleaning, polishing and resizing where relevant.

If it’s an engagement ring or wedding band and you value ethical stones, UK craftsmanship and lifetime aftercare, book a consultation with A Star Diamonds in Hatton Garden.